Here’s a tailored FAQ section for your therapist matching service, addressing key concerns of your multicultural clients while building trust:
How is your matching different from browsing therapists myself?
Our specialists consider 12+ factors (language dialects, cultural values, trauma history) that profiles alone can’t show. 87% of clients report better connections through our matching.
What if I don’t feel comfortable sharing my background?
You control how much to disclose. We only need basic preferences to match you – no forced trauma sharing.
Are the therapists really fluent in my language?
Yes! We test fluency in both conversational and mental health terminology (e.g., differentiating "sadness" from culture-specific concepts like "han" in Korean).
I’m undocumented. Is this service safe?
Absolutely. We never record sessions or require IDs. Your $10 deposit can even be paid anonymously via gift card.
Can I match with someone from my home country’s culture?
Definitely. We have specialists in 50+ cultural contexts (e.g., "Iranian-Canadian therapist").
My English is limited. Can I do the matching in my language?
Yes! Our matching specialists speak 15+ languages – just specify when booking.
How do you handle religious/cultural taboos?
Therapists are trained to navigate sensitive topics (e.g., spiritual possession vs. psychosis, family honor dynamics).
